Facilities Management

Shopping Centre Facilities Management 

Mall Facilities Management (MFM) provides vital operating services to retail clients and the Mall itself. Once again, our aim is to create added value for retail partners at the bottom line.

Our vision is to provide an intuitive service which makes the collective expertise of the Facilities Management (FM) Team available to the entire business, our retailers and customers. The FM team aim to continuously improve the levels of service provided to our customers by devising and developing effective and efficient FM solutions.

 

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Mall Secure

Mall Secure is an industry leading partnership that continues to deliver a safe and secure retail shopping environment designed to maximise the full potential of our excellent security teams.

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C&R Safe

C&R Safe is an award winning risk management system designed to engage all our colleagues, customers and contractors. Since its launch in 2006, we have been awarded the prestigious Gold Award from RoSPA each year, which is testament to our commitment to strive for continuous improvement.

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Mall Clean

Through a fresh approach and a dedicated, pro-active management team, MallClean delivers a sustained quality of service and true cost effectiveness for each Mall and our retailers.

Key Contacts

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Don Maclean

National Operations Manager

020 7932 8000

Email

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Kate Thursfield

National Compliance Manager

020 79328079

Email

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Lee-Ann Edwards

Technical Facilities Manager

020 79328915

Email

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Stuart Laidlaw

National Technical Facilities Manager

020 79328065

Email