Business Model
Our core strength is owning and managing dominant community shopping centres in the UK. Find out more our business model.
Capital & Regional is a UK-focussed specialist property REIT with a strong track record of delivering value enhancing retail and leisure asset management opportunities across a portfolio of in-town dominant community shopping centres.
We invest, manage and enhance Retail property through the creation of dynamic environments tailored to the local communities.
As a specialist owner and manager of shopping centres, we invest in the retail assets in our portfolio to unlock their full value. We focus on delivering cost effective, efficiently run centres that meet the needs of our guests and customers and provide shareholder value through income growth.
View our articles of association
See how we work to define community shopping and connect to our local communities.
Our aim is to be the leading dominant community shopping centre REIT offering investors:
We own and operate community shopping centres and have established one of the UK's leading community shopping centre brand in The Mall. We use this brand franchise, as well as individual centre brands, and our extensive retail management expertise to offer exceptional opportunities to our retailers and business partners, and to local communities. Our managers work energetically to understand our retail partners' specific needs and provide the means to satisfy them.
We strive to deliver the best possible experience for our shoppers and a profitable trading environment for our occupiers
Our ability to successfully deliver our business model and reposition a shopping centre is built on the key skills within our business:
Investment and development and asset management
We have a track record of delivering complex asset management and development initiatives, enhancing assets through refurbishment and extension.
Operations management
Market-leading operating standards that deliver high quality mall facilities with a highly efficient cost of occupation. C&R average service charge is 22% lower than JLL Oscar benchmark.
Maximising commercial opportunities
Driving income from many sources including advertising, promotional space, retail merchandising units, digital commerce, gift cards and telecoms.
Retailer relations
Our people management experience enables us to generate a strong retail culture among the whole team. We think like retailers, creating environments that are appealing to occupiers and deliver an outstanding shopping experience.
Digital innovation
We have been at the forefront of the sector in capitalising on the opportunities arriving from technological change.
Responsible management
We have developed market leading processes that minimise our impact on the environment.
Creative marketing
Through targeted marketing we continually engage with our shoppers, encouraging repeat visits and higher spend.