Environmental Sustainability

Environmental Sustainability

We work hard to ensure that the local communities and wider catchment areas that we serve are better places to be for all. Our commitment is to focus on ethical and sustainable practices that reduce consumption in three key areas;

  • Waste
  • Water
  • Energy

We work tirelessly to reduce our carbon footprint and only partner with suppliers who share this mission.

Pathway to Net Zero

We recognise the threat of climate change not only to the real estate, retail and leisure industries in which we operate, but more importantly to the world in which we live. The effects of climate change are already being felt across the retail and leisure industries through the impact on the global supply chain infrastructure and extreme weather events leading to business disruption. Our guests are also increasingly championing the effects of climate change and are heavily focused on reducing emissions through their purchasing habits and personal actions.

To combat climate change we committed to the Better Building Partnership (BBP) Net Zero Carbon Pathway Framework in 2020. The purpose of this framework is to aid the real estate industry in defining and publishing its own Net Zero Carbon Pathways which set out when and how net zero carbon targets will be delivered. Each of our centres has developed its own multiyear carbon reduction plan, which builds on the carbon reductions achieved to date, and outlines the pathway to achieving net zero by 2040.

From 2015 to 2019, we invested over £1 million in energy efficiency projects, which have achieved over 7,600 tCO2e of savings to date. Approximately 90% of energy saving opportunities identified through the first phase of the Energy Saving Opportunity Scheme (ESOS) have been completed. Improvements to centres have included LED lighting upgrades, plant replacement, BMS upgrades and energy efficient glass installations. These improvements have resulted in a 48% reduction in our (Scope 1 and 2) carbon footprint and the investment has been paid back in just over four years.

Work to date has focussed on Scope 1 and Scope 2 for areas that are directly under our control. As part of the BBP Framework we must consider the emissions that we can positively influence, such as our retailer customers and occupiers usage (Scope 3). This presents an opportunity to partner with local stakeholders and develop our combined emission reduction strategy.

Using a straight-line trajectory, and a baseline of 2015, a 4% annual decrease in baseline carbon emissions is required each year to achieve carbon neutrality for Scope 1 and 2 emissions by 2040. We have completed Phase 2 of the ESOS assessment and have identified further opportunities for each of our centres. These opportunities are detailed in an investment plan showing a £2.5 million investment over the next five years. Each of the opportunities has been provisionally identified as high, medium, or low priority based on the investment required and the potential savings.


EnviroMall is the first partnership accreditation scheme developed specifically for shopping centres to monitor and reduce environmental impact.

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Streamlined Energy and Carbon Reporting (SECR) Disclosures

HDR | Hurley Palmer Flatt were commissioned to provide independent verification of our 2020 energy and carbon data, in line with the principles of BS EN IOS 14064-3:2019.

HDR Verification Statement

Capital and Regional 2020 Annual Reporting

The reported CO2 emissions for 2020 have been produced with reference to the Greenhouse Gas Reporting Protocol. The reporting boundary has been defined using the operational control approach, reporting emissions for operations in which Capital & Regional has control, and does not account for GHG emissions from operations in which it owns an interest but has no operational control. Energy use from metered sources identified as fully controlled by third parties (e.g. tenants) has been excluded.

Scope 1 emissions account for the total natural gas consumed by Capital & Regional. Emissions from emergency equipment (e.g. standby generators) have been deemed deminimis and therefore is not included in the reported figures. Scope 2 emissions account for the total electricity purchased by Capital & Regional.

Actual data has been used wherever possible, however some data has been estimated where required, including for the Support Office. The reported emissions represent the best information available at the time of issue, on 4 March 2021. It should be noted that the Scope 1 and Scope 2 emissions (where stated in tCO2e) are absolute values. The annual figures are not directly comparable due to changes in emission factors, and the property portfolio. We have applied the 2020 “UK Government GHG Conversion Factors for Company Reporting, v1.0 9th June 20” for calculating 2020 carbon emissions. 100% of energy consumption and emissions relates to the UK.


  20171 20181 20191 2020 % difference 2019 -2020

Energy Consumption (kWh)

Natural Gas (Scope 1)

Centres2 3,315,025 4,470,580 4,556,731 4,629,861 2%
Snozone 3,215,921 3,111,650 2,880,916 2,220,206 -23%
Support Office N/A N/A N/A N/A N/A
Natural Gas (Scope 1) Total 6,530,946 7,582,230 7,437,647 6,850,067 -8%

Purchased Electricity (Scope 2)

Centres2 17,935,659 18,222,598 16,012,429 11,651,768 -27%
Snozone 6,814,595 5,804,621 5,231,454 4,535,305 -13%
Support Office 107,316 97,200 96,096 96,096 0%
Purchased Electricity (Scope 2) Total 24,857,570 24,124,419 21,339,979 16,283,169 -24%
Renewable Electricity Consumption3 - - 9,861 4,290 -56%
Total Scope 1 & Scope 2 kWh 31,388,516 31,706,648 28,777,626 23,133,237 -20%

Scope 1 & 2 Emissions (tCO2e) 4

Natural Gas (Scope 1)

Centres2 611 822 838 851 2%
Snozone 592 572 530 408 -23%
Support Office N/A N/A N/A N/A N/A
Scope 1 Total tCO2e 1,203 1,395 1,367 1,260 -8%

Purchased Electricity (Scope 2)

Centres2 6,305 5,158 4,093 2,716 -34%
Snozone 2,396 1,643 1,337 1,057 -21%
Support Office 38 28 25 22 -9%
Scope 2 Total tCO2e 8,739 6,829 5,454 3,796 -30%
Total Scope 1 & Scope 2 tCO2e 9,942 8,224 6,822 5,056 -26%


Scope 1 and 2 kgCO2e/sqft 2.04 1.69 1.40 1.04  


  1. 2017, 2018 and 2019 figures have been restated where material changes were subsequently identified.
  2. The Centre figures include the Kingfisher Centre, in which C&R acts as Property and Asset Manager.
  3. Renewable energy is generated through Solar PV installed at Walthamstow Centre. System was offline for part of 2020.
  4. Scope definitions

Scope 1: Direct GHG emissions from controlled operations (natural gas consumption).

Scope 2: Indirect GHG emissions from the use of purchased electricity, heat or steam (electricity consumption).

Not all figures above total correctly due to the omission of decimal places and rounding in underlying data.


Read more in our 2020 Annual Report here

Download 2020 ERPA Summary report 

Download 2020 ERPA Breakdown report